Privacy Policy

We are committed to maintaining the trust and confidence of visitors to our web site. If you have any questions regarding our privacy policy please contact customers services.

The Policy

This privacy policy (The Policy) is for the AeroPilates.co.uk and AeroPilates.eu websites and The Dezac Group Ltd.  It governs the privacy of users who choose to use the website and explains how we comply with the GDPR (General Data Protection Regulation).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR are adhere to. Additionally it will explain the use of cookies or software, advertising, third parties services and the download of any documents or files made available to you on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer or browsing device. 

Use of Cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.

What are cookies? Cookies are small files saved to the user's computers that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Website Visitor Tracking

When someone visits the site we use a third party service, Google Analytics, to collect standard internet tracking information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not store, save or collect any personal information.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.
 

Contact & Communication

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time when it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products and service information through a mailing list system. This is done in accordance with the GDPR (General Data Protection Regulation).

Emails & Marketing Messages

As part of the registration process we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to inform subscribers about products, services and/or news we supply and publish. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email marketing messages. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing customer services.

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.

Finally

If you have any concerns don’t forget you are entitled to view, amend, or request that we delete the personal information that we hold.

This Privacy Policy was updated in May 2018 and will be reviewed periodically in line with the GDPR guidelines.